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Offline alexander

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Windows Media Problem
« on: Jul 10, 2010, 09:55 »
 :wallbash:

Before I jump out of my skin here and begin throwing things around, how do I install the Windows Media Servies 9 Series so it works with a plain TV card, please, anyone ?

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Offline Durham Forum

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Re: Windows Media Problem
« Reply #1 on: Jul 10, 2010, 11:11 »

Offline RainingCrazy

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Re: Windows Media Problem
« Reply #2 on: Jul 10, 2010, 17:58 »
:wallbash:

Before I jump out of my skin here and begin throwing things around, how do I install the Windows Media Servies 9 Series so it works with a plain TV card, please, anyone ?

Oh great viking

Have you checked to make sure your tv card is compatible with the windows media Services 9 program. You can do this by going directly to microsofts support website


   TV signals that are supported by Windows Media Center


Pay close attention to the note at the bottom. If it is try updating your drivers for the tv card directly from your manufacturers website. Just right click the my computer icon then select properties then hardware then device manager. You will see your tv card listed here write down the name of the tv card and the manufacturer and then go on there main website for the latest drivers.

Download and update the drivers and try that. If this fails you could have a look at the compatibility list to see if your card is even listed as being compatible.

http://www.microsoft.com/windows/windowsmedia/forpros/service_provider/hardware/default.aspx#encoder9

If it isnt then you may need a new card until the manufacturer of your card sorts it out. You could try and look at the media series 9 settings and see if anything can be edited to pickup your card.

Let me know if any of these work or do not work.


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Offline alexander

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Re: Windows Media Problem
« Reply #3 on: Jul 10, 2010, 18:18 »
Cheers, Gaz.

I use the same TV card that I used when I had it all working nicely a few years back but unfortunately I can't for the life of me find the installation disc anywhere. I then went to their website and downloaded the softwear and got it installed OK, I think. I also reckon I got the Windows Media Encoder thingy installed OK. But something isn't quite right as when I give it a go I get this annoying pop-up message:

No supported video capture device found!

Please check if the driver are properly installed!


I dunno what that is (yes, am that thick, sorry) and have no idea where to look for one. It's frightfully annoying to say the least. I can stream live from my web cam but not from the TV card. You wouldn't happen to know where I go from here would you ?

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Offline alexander

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Re: Windows Media Problem
« Reply #4 on: Jul 10, 2010, 18:22 »
The driver I downloaded for the TV card (Terratec Cinergy 400 TV) came in a file ending with .sys and I simply dunno how to open it :cry:

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Offline RainingCrazy

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Re: Windows Media Problem
« Reply #5 on: Jul 11, 2010, 11:51 »
Cheers, Gaz.

I use the same TV card that I used when I had it all working nicely a few years back but unfortunately I can't for the life of me find the installation disc anywhere. I then went to their website and downloaded the softwear and got it installed OK, I think. I also reckon I got the Windows Media Encoder thingy installed OK. But something isn't quite right as when I give it a go I get this annoying pop-up message:

No supported video capture device found!

Please check if the driver are properly installed!


I dunno what that is (yes, am that thick, sorry) and have no idea where to look for one. It's frightfully annoying to say the least. I can stream live from my web cam but not from the TV card. You wouldn't happen to know where I go from here would you ?

Alex  The correct drivers can be found here

http://ftp.terratec.de/Receiver/Cinergy400TV/Update/Cinergy_400_TV_Drv_Vista_XP_1.3.3.5.exe

Instructions can be found here

http://ftp.terratec.de/Receiver/Cinergy400TV/Manuals/Cinergy400TV_Manual_Hardware_GB.pdf

Give those an install and reboot and then install the latest software you need to use it as well

http://ftp.terratec.de/Receiver/TerraTec_HomeCinema/TerraTec_Home_Cinema_6.14.00.exe

Once you have installed all the neccesary software and drivers and rebooted then give it a try and let me know what happens. I recomend that you put all the driver and software onto a disc so you wont lose it again. All of the drivers and software are free so make sure you update the software as well. You can easily do this via the software.

Now try windows media series 9 and see if all this will help. You card will be updated and fully ready to rock.



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Offline alexander

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Re: Windows Media Problem
« Reply #6 on: Jul 11, 2010, 13:14 »
Alex  The correct drivers can be found here

http://ftp.terratec.de/Receiver/Cinergy400TV/Update/Cinergy_400_TV_Drv_Vista_XP_1.3.3.5.exe

Instructions can be found here

http://ftp.terratec.de/Receiver/Cinergy400TV/Manuals/Cinergy400TV_Manual_Hardware_GB.pdf

Cheers, Gaz. I tried to download the same driver thingy yesterday but couldn't open it as I don't know how to open a .sys file, I'm afraid.

Can't even open the link for the instructions. It tells me the PDF file can't be opened unless I have Adobe Reader 8 or 9 installed. I have the 9.3 version but little will it do :roll:

Am going to just give up I think and simply go out and buy a new TV card and hope it comes with a driver and everything else I need to get it to work again.

Thanks for the help, though, much appreciated.

Wish I was just a bit more technically gifted :cry:

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Offline alexander

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Re: Windows Media Problem
« Reply #7 on: Jul 18, 2010, 19:45 »
The Windows Media Encoder seems to work OK now but I finally decided to give up, bite the bullet and simply get a new TV card altogether. I've just ordered a card from the same company (their C PCI HD card thingy) and hope the instructions aren't too complicated when the card reaches me here sometime next week. The good thing about this one is it's a much more up-to-date card and apart from the HD aspect it also works perfect with the standard digital telly channels. So they say anyway. Again, thanks for your help, Gaz. Will let you know how I get on when the new card gets here. Cheers.

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You're born alone, you die alone.  Anything in between is make believe.

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